The short version
- Your library, chats and files stay on your Mac. File conversions run offline.
- When you use an AI tool, the text or file you chose goes through Moonlet’s server to the AI model and back. We don’t keep it.
- Memory is optional and only used in chat. You can see, edit or delete everything it remembers.
- Dodo Payments handles payment as our Merchant of Record. Your card details never reach us.
- No ads, no selling data, and no analytics or tracking cookies, in the app or on this website.
This summary is for convenience. The full policy below is what applies. Questions: support@moonletapp.com.
On this page
01Who we are
Moonlet is a Mac app made by Ayush Gupta, an independent developer (“we”, “us”). This policy explains what data the Moonlet app, Moonlet’s AI service and this website handle, where it goes, and what control you have over it.
We are responsible for your personal data as described here. For anything in this policy, email support@moonletapp.com.
02What stays on your Mac
Moonlet is built to keep your work local. These are stored in Moonlet’s data folder on your Mac and are not uploaded to us:
- Your library: chats, drafts, the sources you bring in (copies of files and text), saved answers and study decks.
- Your tools, wheel layout, settings and tool-use counts.
- Ratings you give and the app’s own diagnostics. Diagnostics record what kind of step failed and when. They never record your text, file names, prompts or answers.
- Any API key you add in Settings, which is kept in the macOS Keychain and sent only to the service it belongs to.
File conversions run entirely on your Mac and work offline: PDF, Word, images, Office and iWork files. Your original file is never changed.
Selected text. Moonlet reads the text you’ve selected in another app only at the moment you open the wheel with your shortcut (⌥ Space by default, or any shortcut you set in Settings). This uses the macOS Accessibility permission, which you can turn off in System Settings at any time. If nothing is selected, Moonlet may use what you last copied instead. Screenshots are taken only when you ask for one.
Data on your Mac stays until you delete it. Removing Moonlet and its data folder removes all of it. We can’t see it, so we can’t recover it for you.
03What leaves your Mac, and why
AI tools and chat
When you run an AI tool, ask a question or chat, Moonlet sends what that request needs: the text or file content you chose, your instruction, the tool’s prompt and, in chat, the earlier messages of that conversation.
The request travels over an encrypted connection to Moonlet’s server, which passes it to the AI model provider and streams the answer back to your Mac. Our server does not keep the content of your requests or the answers after the request ends. Your saved answers live in your library on your Mac.
We reach AI models through OpenRouter, and we route requests only to model providers that do not keep your request content or use it to train their models.
Memory (optional)
Memory lets Moonlet remember lasting facts about you and your work across chats. It is optional, and it only works in the chat window. The quick answer that appears next to your cursor never uses it.
When memory is on, the facts it learns and short notes about past chat sessions are stored with mem0, a memory service, under a random ID created on your Mac, not your name or email address. You can:
- switch memory off in Settings at any time;
- leave any single chat out of memory, which also deletes the session notes that chat already wrote;
- see, edit and delete every fact and past-session note on the Memory screen. A fact you delete is not added back.
Links you ask Moonlet to read
If you give Moonlet a web link to read, such as a job posting, your Mac fetches that page directly from the website it points to. Moonlet never fetches addresses on your own Mac or local network.
Free actions, Pro and credits
To count free AI actions and Pro credits, our server keeps only a number: how many actions have been used against your license key or, on the Free plan, against a random ID created when you install Moonlet. It doesn’t record what you asked or what came back.
When you activate Pro, the app sends your license key to check that it is valid and active, and stores it on your Mac.
Buying Pro
Moonlet Pro is sold by Dodo Payments, our authorized reseller and Merchant of Record. Dodo runs checkout, takes payment, calculates and collects sales tax or VAT, sends receipts and processes refunds. Your card details go to Dodo and its payment partners, never to us.
Dodo shares with us what we need to serve you: your name, email address, country, what you bought, payment status and your license key. Dodo’s own use of your data is covered by the Dodo Payments privacy policy.
Email and support
If you email us, we use your address and message to answer you and keep a record of the conversation.
04This website
- No analytics, no tracking or advertising cookies. We don’t profile visitors.
- Waitlist. If you join the waitlist, we store your email address in a database hosted by Cloudflare and use it only to email you about Moonlet’s launch. Ask us and we’ll delete it.
- Hosting. Like any website, our host Cloudflare processes technical data such as your IP address to deliver pages and block abuse.
- Fonts. This website loads its fonts from Google Fonts, so your browser connects to Google, which receives your IP address.
05Who we share data with
We share data only with the services below, only for the purpose shown, and never sell or rent it.
We may also disclose data if the law requires it, or to protect people or Moonlet from fraud or abuse. If Moonlet is ever sold or transferred, this policy continues to apply to your data, and we’ll tell you first.
06What we never do
- Sell or rent your personal data.
- Show ads or share data with advertisers.
- Train AI models on your content, or let our providers do so.
- Read your library, or anything in other apps beyond the selection you send with your shortcut.
- Include analytics or tracking code in the app.
07Legal bases
If you are in the EU, the UK or a place with similar laws, we rely on:
- Contract: to run the AI service, activate Pro, count credits and answer support requests.
- Consent: for memory and the waitlist. You can withdraw it at any time, and doing so doesn’t affect what happened before.
- Legitimate interests: to keep the service secure, prevent abuse of free actions, and fix problems. These never override your rights.
- Legal obligation: to keep purchase records that tax and accounting law requires.
08How long we keep data
09Your choices and rights
Most of your data is on your Mac, so you already control it. For data we hold, you can ask us to:
- tell you what we have and give you a copy;
- correct it, or delete it;
- stop or limit how we use it, or object to a use;
- move it to you in a common format.
Email support@moonletapp.com from the address the request relates to. We’ll reply within 30 days and may ask you to confirm it’s you. These rights are free to use. If you think we’ve handled your data wrongly, you can also complain to your local data protection authority, though we’d like the chance to fix it first.
Californian residents: we don’t sell or share personal information for cross-context advertising, and you have the same rights to know, correct and delete described above.
10International transfers
Our providers run services in several countries, including the United States. When data moves across borders, we rely on safeguards the law recognises, such as the European Commission’s standard contractual clauses, through our agreements with those providers.
11Security
Everything Moonlet sends travels over encrypted HTTPS connections. API keys are kept in the macOS Keychain, and we keep as little data as the service needs. No system is perfectly secure. If you find a security problem, please email us.
12Children
Moonlet is not meant for anyone under 16, and we don’t knowingly collect data from them. If you believe a child has given us personal data, tell us and we’ll delete it.
13Changes to this policy
If we change this policy, we’ll update the date at the top. If a change is significant, we’ll also tell Pro customers by email before it takes effect.
14Contact
Ayush Gupta, maker of Moonlet. Email support@moonletapp.com for privacy questions or requests.